Privacy Policy

Effective Date: August 7, 2026

BCS Renovations, LLC

BCS Renovations, LLC ("BCS Renovations," "we," "our," or "us") values your privacy. This Privacy Policy explains how we collect, use, protect, and disclose your information when you visit our website, request services, submit a contact form, communicate with us, or receive text messages from us.

Contact Information

BCS Renovations, LLC

PO Box 203

Louisburg, NC 27549

Email: info@bcsreno.com

Website: https://www.bcsrenovations.llc

Information We Collect

Depending on how you interact with us, we may collect:

  • Name

  • Phone number

  • Email address

  • Property address

  • Mailing address

  • Project details

  • Photos you provide

  • Appointment information

  • Payment and invoice information

  • Communications between you and our company

We may also automatically collect limited technical information such as browser type, device information, IP address, and website usage analytics.

How We Use Your Information

We use your information to:

  • Prepare estimates

  • Schedule appointments

  • Perform renovation services

  • Respond to inquiries

  • Send invoices and payment reminders

  • Communicate project updates

  • Provide customer support

  • Improve our services

  • Comply with legal obligations

SMS/Text Messaging

If you provide your mobile phone number and consent to receive text messages, you may receive messages regarding:

  • Appointment reminders

  • Estimate updates

  • Project scheduling

  • Technician arrival notifications

  • Invoice reminders

  • Customer support

  • Service follow-up communications

Message frequency varies depending on your project.

Message and data rates may apply.

You may opt out of receiving SMS messages at any time by replying STOP.

For assistance, reply HELP or contact us at info@bcsreno.com.

Information Sharing

We do not sell your personal information.

We may share your information only with trusted service providers who assist in operating our business, including:

  • Payment processors

  • Scheduling and customer management software

  • Accounting providers

  • Technology service providers

  • Contractors or subcontractors involved in your project when necessary

These providers are permitted to use your information only for the services they perform on our behalf.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

Text messaging originator opt-in data and consent will not be shared with any third parties for marketing or promotional purposes.

Data Security

We use commercially reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, disclosure, alteration, or destruction.

While no method of electronic storage or transmission is completely secure, we take reasonable steps to protect your information.

Your Rights

You may request to:

  • Review your personal information

  • Correct inaccurate information

  • Update your information

  • Request deletion of your information when permitted by law

  • Withdraw consent to receive SMS communications

To exercise these rights, contact:

info@bcsreno.com

Cookies

Our website may use cookies and similar technologies to improve website functionality and analyze website traffic.

You may disable cookies through your browser settings.

Third-Party Services

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of those third parties.

Children's Privacy

Our services are intended for adults. We do not knowingly collect personal information from children under 13 years of age.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated effective date.

Contact Us

If you have questions regarding this Privacy Policy, please contact:

BCS Renovations, LLC

PO Box 203

Louisburg, NC 27549

Email: info@bcsreno.com

Website: https://www.bcsrenovations.llc